Terms of Service | YaSpaLa Holistika Place

Effective Date: May 8, 2025

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1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and YaSpaLa Inc. ("YaSpaLa," "we," "us," or "our"), concerning your access to and use of the www.yaspala.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site") and our spa services (the "Services").

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You agree that by accessing the Site and/or Services, you have read, understood, and agree to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site or Services after the date such revised Terms are posted.

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2. Our Services

YaSpaLa Inc. provides holistic facial spa services, including but not limited to various types of facials, skin treatments, and related consultations. We may also offer retail products for sale and professional training programs. All services are provided by licensed and certified professionals, where applicable. Services are available by appointment only.

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3. User Representations

By using the Site or Services, you represent and warrant that:
(a) all registration information you submit (if any) will be true, accurate, current, and complete;
(b) you will maintain the accuracy of such information and promptly update such registration information as necessary;
(c) you have the legal capacity and you agree to comply with these Terms;
(d) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site and Services;
(e) you will not access the Site or Services through automated or non-human means, whether through a bot, script, or otherwise;
(f) you will not use the Site or Services for any illegal or unauthorized purpose; and
(g) your use of the Site or Services will not violate any applicable law or regulation.

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4. Appointments, Payments, and Cancellations

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• Appointments: All Services are provided by appointment only. Appointments can be booked through our Site or by contacting us directly.

• Payment: Payment for Services, products, and training programs is due at the time of service or purchase, unless otherwise specified (e.g., deposits for training). We accept major credit cards, cash etc.. Prices for our Services and products are subject to change without notice.

• Cancellations & Rescheduling (Client): We understand that schedule adjustments are sometimes necessary. We request at least 24 hours notice for any cancellations or rescheduling of appointments.

  • Cancellations made with less than 24 hours notice may be subject to a cancellation fee of  50% of the service value.

  • No-shows will be charged the full amount of the scheduled service.

• Late Arrivals: If you arrive late for your appointment, your service may be shortened to accommodate other appointments scheduled after yours. The full fee for the originally scheduled service will still apply. We will do our best to accommodate you, but cannot guarantee the full service time if you are late.

• Cancellations by YaSpaLa: We reserve the right to cancel or reschedule appointments due to unforeseen circumstances. We will provide as much notice as possible and will work with you to reschedule at a mutually convenient time.

• Deposits for Training: Deposits for training programs are generally non-refundable as stated in the specific training program details.

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5. Health Information and Client Responsibility

It is your responsibility to provide accurate and complete information about your health, allergies, medications, and any skin conditions prior to receiving any Service. This information is used to ensure your safety and the effectiveness of our treatments. You agree to inform your esthetician of any discomfort you may experience during your treatment so they can adjust accordingly. YaSpaLa Inc. is not liable for any adverse reactions if you have failed to disclose relevant health information. Our services are not a substitute for medical care, and we do not diagnose or treat medical conditions.

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6. Code of Conduct

We strive to create a peaceful and respectful environment for all clients and staff. We reserve the right to refuse service to anyone exhibiting inappropriate, disrespectful, or threatening behavior. Any illicit or sexually suggestive remarks or advances made by a client will result in immediate termination of the service, and the client will be liable for full payment of the scheduled service.

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7. Products and Training Programs

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• Product Sales: All product sales are final. If a product is defective, please contact us within 7 days of purchase for an exchange or store credit.

• Training Programs: Specific terms, conditions, prerequisites, and certification details for each training program will be provided in the respective course materials and agreements.

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8. Intellectual Property Rights

Unless otherwise indicated, the Site and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

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The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

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Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

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9. Site Management

We reserve the right, but not the obligation, to:
(a) monitor the Site for violations of these Terms;
(b) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms;
(c) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof;
(d) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and Services.

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10. Term and Termination

These Terms shall remain in full force and effect while you use the Site or Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE AND THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION.

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11. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Services.

We cannot guarantee the Site and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.

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12. Disclaimer

THE SITE AND SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE OR SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE OR SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.

OUR SERVICES ARE INTENDED FOR GENERAL WELLNESS AND AESTHETIC PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE OR TREATMENT. CONSULT WITH YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER FOR ANY MEDICAL CONCERNS.

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13. Limitations of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICES DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

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14. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights.

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15. Governing Law

These Terms and your use of the Site and Services are governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles.

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16. Dispute Resolution

Any legal action of whatever nature brought by either you or us shall be commenced or prosecuted in the state and federal courts located in Los Angeles County, California, and the parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. 

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17. Miscellaneous

These Terms and any policies or operating rules posted by us on the Site or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or use of the Site or Services.

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18. Contact Us

In order to resolve a complaint regarding the Site or Services or to receive further information regarding use of the Site or Services, please contact us at:

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YaSpaLa Inc.
24251 Town Center Dr, Suite 308
Valencia, CA 91355
Email: INFO@YASPALA.COM
Phone: (661) 927-0927